Thanks for Writing!
Thank you to our customers who have taken the time to write and share their Cloister experience with us. We are grateful for the opportunity to earn your business!
4/6/2021 We had a great experience with Cloister! Love our new flooring, blending our old farmhouse with new flooring was our goal, and the outcome was fantastic. --Mike & Grace M., Ephrata | ![]() |
4/3/2021 Cloister did an outstanding job from the selection to installation of or new wood floor and carpeting up the stairs to our sitting room. I highly recommend them for all your flooring needs. --Michael S., Reinholds | ![]() |
3/19/2021 Wanted to reach out and thank you for the awesome install and flowers! Our kitchen feels like it has finally come together with our new floor. After a bad experience ordering flooring with [big box store], we decided to try Cloister's Flooring America hoping for a more personalized experience and we felt so cared for by your team! Shopping in your showroom, ordering, and installation were all great experiences - especially any time we worked with Molly! --Sam & Emily M., Lancaster | ![]() |
3/17/2021 Hello! Attached are pictures of our new flooring in our basement (carpet tiles). We were very happy with our experience from the design process, the installation, and the follow through after installation. We love our new carpet and it was the perfect choice for our family with young children! PS- thank you for the flowers! --Jessica H., Reinholds, PA | ![]() |
11/23/2020 Working with Molly was a delight! We just renovated our bathroom and our partnership with Cloister Flooring was the best part of our experience! Thank you Cloister Flooring!! --Juanita F. | ![]() |
10/9/2020 I love my new flooring. My steps turned out so nice. Love them. You did an awesome job!! --Dianne L., Ephrata | ![]() |
10/2/20 We love this new carpet! It’s so plush and feels like walking on a cloud. My experience working with Cloister’s Flooring America was fantastic! Their employees are very professional and knowledgeable! Definitely will use them in the future and recommend them to friends and family! --Katy M., Denver | |
9/06/18 I have always had a wonderful experience dealing with Cloister flooring! We are so happy with the quality and look of our new kitchen floor! --Susan M., Denver | |
7/10/18 Thank you all at Cloister Flooring for all your help in selecting, advising and installing our Mannington Adura LVP floor in our remodel of our old basement. Thanks to Marcus for advising us on what to install with an uneven cement floor and recommendation to glue the planks. Also, Andre our sales associate and the crew that installed our flooring. We love it! Couldn’t be happier! --Donald and Sharon S., Ephrata | |
5/1/18 Love the old barn wood flooring look in our kitchen!! The install was quick and they worked amazingly clean in the whole process. --Chris and Jolanda B., Ephrata | |
12/1/17 We just wanted to say thank you to Heather V at the store in Ephrata for the lovely plant. Customer service means so much and is rare these days but we had a great experience from start to finish with our carpet. Thank you all at Cloister office. Merry Christmas...we will be back for future projects. --Kim and Mike M., Ephrata | |
8/17/17 Hi Cloister Flooring America! Thank you so much for the beautiful flower delivery today. We love our new floor… It looks perfect in our house and it feels great to walk on. We've received a ton of compliments from so many people that have come to our house all summer long!!! Your service, from the start, has been fantastic and we were so appreciative of the help that you provided during the beginning stages when we found out we needed to replace the flooring, as well as all of the help in the show room with so many choices and the professionalism of the crew that came to lay the floor. I am really grateful for the help in the show room because the woman that we were working with really listened & heard what we wanted and helped us to choose the flooring that would fit perfectly with our family of two young children and our busy lifestyle. She also was an expert in helping us to choose the color & style of the floor. We are so happy with the quality of the flooring and absolutely love the fact that it is water resistant and that it cleans so nicely. We have a pool, so when people walk onto the floor and drip from the pool, it is so nice to know that the floor is not getting ruined and that after everyone leaves, I can simply mop it up very quickly. --Lisa Z., East Earl |
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9/1/16 We love our beautiful backsplash from Cloister Flooring. Its different textures and colors create an interesting accent to our kitchen. Installation and service was great! Thank you, Cloister’s Flooring. --Jeff and Cindy R., Ephrata |
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9/1/16 We love our new wooden floor with its deep, rich colors and different sized planks. Cloister’s Flooring did it all, including customizing steps to fit our circular stairway, as well as soft beautiful carpet installation in our downstairs room. Great service at a great price. --Jeff and Cindy R., Ephrata |
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6/6/16 We are so happy with our new flooring! Cloister was a pleasure to work with. They were nice enough to do our carpet in stages to coordinate with our new furniture deliveries. Definitely will be repeat customers!" --Chris & Renee L., Ephrata, PA | |
4/8/16 Great place to do business. Love my new floors. They went above and beyond to make us happy. --Janet M., Ephrata, PA |
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4/4/16 We love our new basement flooring! Thank you Cloister Flooring! So impressed with the quality, workmanship and service! We couldn't believe how well you even cleaned up after the job was done! They even primed our floor molding for us! Thank you! --Joe and Ruth M., Mount Joy, PA |
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1/15/16
Thank-you so much for the lovely African violet you sent to us. What a delightful surprise! We really love our new floor and will take some photos for you after we finish with the dining room. When everything is finished, we'd welcome anyone from Cloister Flooring to come over! Thanks again!
--Rose S.
Read our on-line reviews here.